FAQ

Treat FAQ

Where are your treats made?

  • All our treats are manufactured by our treat partners Northern Biscuit in Concord, Ontario, Canada.

What are the ingredients in the treats?

  • Our 2023 flavors will soon be finalized, but the 2022 flavors had the below high-quality ingredients. 
  • Canadian Bacon & Blueberries: Barley, Pork, Oats, Blueberries, Maple Syrup, Natural Smoke Flavor, Rosemary, Apple Cider Vinegar.
  • Peanut Crunch!: Barley, Peanut Butter, Oats, Molasses, Brewer’s Dried Yeast, Apple Cider Vinegar.

    Are all the ingredients safe for dogs?

    • Yes! All of Northern Biscuit treats are made with Human-grade quality, fresh food ingredients. Furthermore, the biscuits are formulate to be hard and crunchy to aid in maintaining healthy and white teeth!

    What size are the treats?

    • Each biscuit is approximately 5 grams equivalent to approximately 18 calories.

    Is it okay for my dog to have one of these treats for 25 days?

    • Yes! All the treats used are low calorie with natural human grade ingredients. 

    Is there any measures to take for storage?

    • None! We advise to keep at room temperature. 

    How does an advent calendar work?

    • There are 25 panels cut on the front of the box. Starting December 1st, find the corresponding number and open that panel door. Behind it, is a delicious poutine flavored biscuit! Do this everyday until Christmas. 

     

    Shipping & Payment FAQ

    Are your products available in retail stores?

    • Yes! We're in most local pet shops and if you're searching for a location near you, please feel free to contact us!

    What is your return policy?

    • See Refunds & Returns page.

    What if my order is damaged upon arrival?

    • See Refunds & Returns page.